Effective March 15, 2020, All sales are final online, due to covid19.
FINAL SALES ON ALL LINGERIE ,BATHING SUITS, UNDERWEAR, STOCKINGS AND BODYSUITS DUE TO HYGIENE
Returns Policy for In-store/In-store Pick up All sales final , No exchange, No exceptions. Please try on your garment to ensure your satisfied.
Local Pick Up Orders Rule
Orders must be picked up within 7 days
ID must match order name.
All sales are final
Shipping- We Only Ship Monday-Friday
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping in USA
*Please allow 24 hrs for your order to process.*
Regular Shipping 7 to 10 business days
Priority Shipping 3 to 5 business days
Express Shipping 1 to 2 business days
International Shipping is available for most countries. Please be advise, shipping times are just estimates and customs may cause delay. Purpleglassboutique.com isn't responsible for additional fees and/or custom fees. We will not refund.
Canada 6 to 10 business days
Global 2 to 4 weeks depending on your customs restrictions
Pre-Order Shipping is specified on the specific product and this is an estimate . The date provided is when your order is scheduled to ship from our Orlando Florida Store.
Refused or Wrong address
If you refuse the package or If you provide the wrong mailing address we will attempt to contact you once via email prodvided at checkout once. Then we will issue a refund minus the shipping fee.
You will need to pay for the item to be reshipped. The reason you will have to pay is because this wasnt our error and the United States Post service charges a fee.
Once orders are shipped you will receive a tracking number via email automatically.
*We reserve the right to modify terms as needed*